security system support

Clients rely on our experienced team
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why sensys for your security support

At SenSys Security we appreciate once your business makes an investment in the latest security system technology.

We offer full support and network monitoring on all of our products.

You want the peace of mind that your security system company will be there to support you and your staff should you require additional training, changes to the system or response to any failures.

We pride ourselves in providing each of customers with a dedicated SenSys Security contact and we also offer around the clock support and response with SenSys CARE.

Our clients rely on our experienced team and support desk.

Contact us today to discuss our service level agreement options

Hours per day

Days Per week

Days per year

SenSys CARE is Ireland’s unrivalled customer support and technical response service for security systems and other network technologies.

Supported systems

We support video management systems, open protocol integrations such as access control, automation, cctv, alarms, footfall and ANPR.



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SenSys care

Two levels of preventative maintenance and response, both solutions offer unrivalled service and support. Director-level access and contacts for your business. We will be quick to respond, trustworthy, and reliable.


Reduce the risk of downtime and outages with preventative maintenance & support

on call services

24/7/365 on-call service options. Remote support and service.

our people

Qualified, incentivised technical experts rewarded for ‘going the extra mile’


live monitoring

Network, Software and Hardware monitoring for a live system health check offering pro-active response


service level agreement

4 Hour response service level agreement* (subject to support agreement selected)


Detailed service reports, including photo’s, videos and back up supportive information

nationwide fleet

Tracked fleet and mobile workshops carrying a range of parts and products to keep your system running, reducing second call backs.


Dedicated system technician lead and supervisor who will be a champion of your system. Director-level access and contacts for your business.


Our service levels are surveyed tracked and reported on to the Technical and Service director on a weekly basis.

Lean on sensys

Our team of engineers are trained and certified on all of our supported systems. You can rest assured that you are in safe hands.



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contact sensys today!